Frequently Asked Questions

Making A Purchase

Do you charge sales tax?

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Do you offer extended warranty protection?

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Is it possible to have a refund?

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Where are your stores located?

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Do you price match?

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Do you offer discounts?

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Customer Service

How can I check the status of my order?

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How can I cancel my order?

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Billing & Payment

What major credit cards do you accept?

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How do I make a tax exempt purchase?

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Can I use multiple cards to make a purchase?

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Can I pay by check?

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Was my credit card charged before my item shipped?

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Why was my credit card charged multiple times?

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Shipping & Delivery

How will my order be delivered?

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Can I request a small truck for delivery?

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Do you offer expedited shipping?

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What if my order arrives damaged?

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How do I make a tax exempt purchase?

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Do you ship outside the United States?

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Product Support

Where can I find warranty/extended warranty information on my order?

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What if the product I ordered needs service?

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